Description
Join M&S as a Customer Assistant in our Food section at Brent Cross, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Job Details:
- Part-time role with varying shifts, including nights
- Due to operational requirements, you may be asked to work up to full-time hours during peak periods
- Competitive hourly rate with a £3.00 per hour unsocial premium for hours worked between 22:00-06:00
Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Provide product recommendations and drive sales growth
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals
- Adapt to changing demands and priorities in a fast-paced retail environment
Requirements:
- Digital confidence and ability to use technology to support customers
- Strong communication and interpersonal skills
- Ability to work in a pressurised environment and think on your feet
- Flexibility to work varied shifts, including nights and weekends
- Commitment to providing exceptional customer service
Benefits:
- Opportunity to work with a leading UK retailer
- Competitive hourly rate and unsocial premium
- Collaborative and supportive team environment