Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything.
The Grab Financial Services Analytics team supports the Financial Services product and business organisations, across Payments, Lending, Insurance, and Kios. As a Senior Data Scientist (Analytics), you will be part of the Lending tech family where we aim to be the best FinTech company in the region. Our team focuses on understanding user experiences and partners with Business, Product, Design, and Tech teams to achieve the right outcomes.
You will use data to understand user needs and be the de-facto Voice of the Customer (users, driver-partners, merchants, agents) across Lending's suite of products. You will use data to unveil insights to help scale our products. You will promote data-driven decision-making within GFin and partner with Product Managers, Business Owners, UX Designers, and Engineers to design analytical projects that inform the Product roadmap.
The Critical Tasks You Will Perform:
- Partner with product, design, and engineering teams to obtain insights, design experiments, and guide important product decisions.
- Support strategic plans with data insights, performing deep-dives into user behaviour, segmented views and product efficacy.
- Provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements.
- Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
- Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics.
- Manage instrumentation for all feature releases within assigned tech families within GFin.
- Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
QUALIFICATIONS: What Essential Skills You Will Need:
- At least 4 years of experience in Analytics, Business Intelligence, or Data Science, in a Tech (FinTech or E-Commerce) company.
- A Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields.
- Proficient in writing advanced SQL queries and querying large relational databases.
- Hands-on experience with data analysis and programming tools such as Python.
- Skilled in data visualisation platforms like PowerBI or D3.js to present findings.
- Experience designing, running, and analysing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE).
Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, to create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.