Senior PM for Platform

Backstory, formerly known as People.ai, is the leading AI answers platform for sales teams. With over a decade of training AI models on billions of sales interactions, Backstory enables modern sales teams to ask questions and get the right answer directly within their existing AI workflows.

As the Senior PM for Platform, you will accelerate execution across Matching, Activity Capture, and CRM Integration. You will own and drive the Matching and Activity Capture roadmap, lead CRM Integration roadmap execution, and grow into ownership of the full Platform domain over time.

Responsibilities:

• Own and drive the Matching and Activity Capture roadmap, including quality improvement loops, customer issue triage, and forward-looking enhancements.
• Lead CRM Integration roadmap execution, supporting Backstory's CRM diversification strategy.
• Grow into ownership of the Unified Data Platform delivery milestones and Admin Next initiative within 12–18 months.
• Represent platform capabilities in customer-facing settings, acting as a trusted technical thought partner.
• Develop repeatable enablement messaging for CS and SE teams on platform differentiators, data quality, and integration mechanics.
• Instrument your roadmap areas with clear success metrics and establish feedback loops with customers, CS, and TS.
• Bring AI tools and workflows into how you and the team work.

Requirements:

• 6–10 years of product management experience, with at least 2 years in a senior or staff-level role.
• Deep familiarity with enterprise data systems, including CRMs, data lakes and warehouses, event pipelines, API integration patterns, and data modeling.
• Demonstrated experience building platform-layer products, such as matching systems, data pipelines, integrations, admin configuration, or data quality tooling.
• Strong data analysis skills and ability to work in technically complex domains.
• Strong customer-facing skills, with experience representing technical products to enterprise IT teams and executive buyers.
• Experience in a high-growth or early-stage B2B SaaS environment.
• Bachelor's degree, with a technical background strongly preferred.
• Based in Canada.

Additional Information:

• Regular employees may be eligible for commissions or bonus programs, equity, and benefits.