Description
Podium is seeking a Data Migration Specialist to join its Guatemala team on a 3-month temporary contract. The successful candidate will ensure new Podium customers start with clean, accurate, and well-structured data from day one.
Responsibilities:
- Own end-to-end data migrations: Extract data from third-party systems, including CSV files, APIs, and database exports; clean and normalize the data; and successfully import it into Podium.
- Transform and validate data: Use Python (pandas) and advanced Excel/Google Sheets to clean, manipulate, and validate large datasets.
- Leverage AI tools: Use tools such as ChatGPT, Claude, and internal AI solutions to accelerate data cleaning, validation, and problem-solving.
- Improve processes: Identify recurring patterns and opportunities to make migrations faster, more scalable, and more accurate.
- Collaborate cross-functionally: Partner with Onboarding and Customer Success teams to understand customer requirements and ensure data accuracy.
- Handle escalations: Troubleshoot and resolve post-launch data issues with urgency, ownership, and clear communication.
- Manage priorities: Work across multiple migration projects while maintaining accuracy and meeting deadlines.
Requirements:
- 1–2 years of experience in a data or technical role, such as Data Analysis, RevOps, BI, Technical Onboarding, Implementation, or a related field.
- Strong Python skills, preferably using pandas for data cleaning and transformation.
- Advanced Excel/Google Sheets skills, including pivot tables, VLOOKUP/XLOOKUP, and complex formulas.
- Experience using AI tools to improve workflows and solve problems.
- Strong attention to detail and commitment to data accuracy.
- Excellent English communication skills, both written and verbal.
- Strong problem-solving skills and the ability to work effectively in fast-paced and ambiguous environments.
Nice to Have:
- SQL experience.
- Experience working with REST APIs.
- SaaS onboarding, implementation, or technical support experience.
- Familiarity with CRM platforms or business data models.
Compensation & Benefits:
- Competitive compensation starting at Q10,000 per month.
- 3-month temporary contract.
- Onsite role in Zone 10, Edificio Interaméricas, Guatemala City.
- Monday–Friday schedule.
- Collaborative environment working alongside Podium’s Data Migration, Onboarding, and Customer Success teams.
- Additional benefits based on the terms of the temporary employment agreement.