Description
We are seeking a Senior Traffic Dispatcher to join our Commercial Collections team in St Albans.
As a Senior Traffic Dispatcher, you will be responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintaining health and safety standards, and ensuring environmental and O licence compliance.
Key responsibilities include:
- Managing day-to-day staff operations to ensure top-tier service delivery
- Optimising routes and disposal outlets for maximum vehicle and facility efficiency
- Ensuring driver availability and coverage in line with legal and company guidelines
- Handling administrative duties, including inputting pay, bonuses, and disposal data
- Overseeing vehicle management, ensuring safe operations and compliance with weight regulations
- Monitoring daily vehicle availability and ensuring drivers complete pre-shift checks
- Supporting cost control by identifying opportunities to improve efficiency and reduce expenses
- Completing all dispatch office admin tasks, including timesheets, tachograph records, and payroll
- Working with the Depot Manager to ensure mandatory training and inductions are completed
Essential requirements include:
- Experience of a position of similar responsibility in the Services or Logistics industry
- Experience of managing in a labour-intensive, multi-shift environment is ideal
- Local geographical knowledge
- Experience of first-line operational management
At Biffa, we are dedicated to diversity and being inclusive is core to our culture. We believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment.