AJO Platform Architect

Bounteous is seeking an AJO Platform Architect to lead high-priority platform implementation projects and ongoing platform support across marketing automation, journey orchestration, CDP, loyalty, and offer management platforms.

The ideal candidate will be dynamic and flexible with a strong affinity toward data and process, possessing knowledge of varying industry trends, marketing automation enablement, campaign best practices, data management best practices, and associated digital marketing technologies.

Responsibilities:

• Serve as the primary platform expert for Adobe Journey Optimizer, advising on architecture, governance, and best practices
• Lead discovery efforts to gather necessary information from clients and internal team members to understand business needs and solution requirements
• Develop deep knowledge of each client's business and available data to ensure platform solutioning aligns with client's marketing objectives
• Translate business needs into detailed technical requirements for platform configuration, data schemas, system integrations, and customer journeys
• Partner with AEP/CDP Architects and Engineers to implement XDM schemas, plan data ingestion, and dataset enablement
• Lead platform configuration and development of digital marketing campaigns across channels
• Manage user roles and permissions in AJO to ensure proper access controls
• Oversee development, testing, and deployment of platform work completed by developers
• Provide support to development teams working on platform integrations
• Create and present Architecture and Technical specifications documents
• Serve as day-to-day technical platform SME to internal and client teams
• Oversee system health and lead engineers through regular maintenance protocols
• Work closely with project management team to manage workflow and deadlines across multiple platform-related projects
• Provide support to senior team members throughout project estimation and Marketing Technology roadmapping engagements
• Contribute to Bounteous AEP Centers of Excellence, frameworks, accelerators, and reusable delivery assets

Preferred Qualifications:

• Demonstrated experience of 3+ full end-to-end Adobe Journey Optimizer implementations
• 3 or more years of hands-on experience working with Adobe Journey Optimizer
• Familiarity with setup/application of common AJO tasks
• Adobe Journey Optimizer certification preferred
• Experience with Adobe Experience Platform, RTCDP, and CJA strongly preferred
• Experienced data modeler
• Proficiency with JSON and XML
• Experience or familiarity with HTML, MJML, CSS, and responsive email coding a plus
• Agency experience preferred, with 2+ years experience in a client-facing role
• Solid understanding of digital marketing execution processes, audience segmentation methods, and industry best practices