Sales & Artistry Executive - Dallas/Fort Worth

We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory.

Responsibilities:

• Drive financial results in store to meet and exceed plan
• Determine individual and team sales targets to meet and exceed plan
• Communicate agreed targets and work with direct reports to agree sales objectives and deliver them
• Inspire and motivate non-CT payroll door teams to continue to drive sales via the Tilbury Touch
• Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations
• Lead by example at all times to promote the Tilbury Touch and exceptional customer service
• Identify ways to improve Charlotte Tilbury service extended through retail employees through in store support, training and eventing
• Manage customer queries, through the use of sound judgement and achieving positive outcomes
• Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives
• Recruit and hire the best makeup artists and customer service professionals who embody the Charlotte Tilbury brand
• Facilitate high impact trainings that include key in-store Retailer trainings
• Manage and lead Sales and Artistry Coordinators through ongoing coaching and development
• Implement door development plans and schedule support to address business growth needs
• Manage Freelance budget and ensure payroll is processed in a timely manner
• Ensure that the counter is ‘customer ready’ from open to close of business
• Maintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize sales
• Schedule to optimize coverage according to customer flow and business needs
• Control store expenses within budget guidelines
• Ensure the Company cash loss prevention procedures and security policies are adhered to
• Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
• Maintain excellent counter hygiene standards
• Maintain technology on counter, to include screens, iPad and music
• Raise operational issues for resolution in a timely manner
• Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms
• Establish and develop a cooperative and mutually respectful relationship with the entire store team
• Maximizing ROI by scheduling time in store during peak business hours, including weekends
• Build relationships that are meaningful through strong communication, reliability and partnership
• Maintain the store standards and policies at all times
• Proactively suggest win-win opportunities to drive sales within store

Requirements:

• 3+ years of Beauty/Luxury industry experience
• 3+ years of Beauty/Luxury retail management
• Demonstrated ability in creating sales strategy and consistently achieving sales plans
• Ability to travel 75%
• Must be able to create winning partnerships with retailers
• Demonstrated success in developing winning teams
• Must possess strong strategic thinking and decision-making skills
• Ability to work independently with integrity and efficiently in a productive environment
• Intermediate skills in MS Office including MS Word, Excel, and Outlook
• Excellent communicator, both written and oral