Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.
You'll be working in a high-pressure environment, thriving under pressure, delivering five-star service at pace, and embracing the transformation we're driving.
As a Customer Assistant, you'll:
- Provide remarkable service, making sure customers feel truly valued every time they shop with us
- Confidently recommend and sell our newest food products
- Utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands, working across various areas of the store
Working Hours: Week 1:
- Tuesday 1900-2300
- Wednesday 1900-2300
- Friday 1900-2300
- Saturday 1900-2300
Week 2:
- Sunday 1800-2200
- Thursday 1900-2300
Important Notes:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
- The + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Requirements:
- You must be 18 years or older to apply
- Digital confidence and ability to use digital tools
- Ability to work in a high-pressure environment
- Strong communication and customer service skills