Description
Compensation
$207K – $294K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About the Team
OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. Within FDE, the Platform team turns promising use cases into repeatable solutions to deliver at scale.
About the Role
As a foundational Platform Deployment Lead (DL), you’ll shape new solutions and lead them from customer validation through launch and repeatable adoption. You’ll combine product judgment with hands-on customer deployment experience to identify valuable problems and define a path to scale. You’ll also help build the function, navigating significant ambiguity to define its scope and ways of working.
You’ll partner with FDEs, Product, and GTM to align the roadmap, resolve shared dependencies, and balance customer commitments with reusable capabilities.
Success means measurable customer and business impact, growing adoption, and building solutions that field teams or partners can deliver without depending on the originating team.
Responsibilities
- Define clear solutions around a valuable problem and shape the path to market.
- Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.
- Select design partners and use pilots to test value and repeatability.
- Define quality and launch criteria.
- Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.
- Track adoption and establish ongoing ownership as solutions scale.
Requirements
- Bring 5+ years of product leadership or customer-facing technical delivery experience.
- Have taken technical products from discovery through production and adoption.
- Translate customer workflows and deployment evidence into clear product priorities.
- Can reason through integrations, data, evaluations, and enterprise deployment constraints.
- Thrive in ambiguity and enjoy building new functions: creating structure where little exists, making sound decisions with incomplete information, and adapting as priorities evolve.
- Build trust and drive decisions across engineering, Product, GTM, partners, and customers.
- Understand technical go-to-market and enjoy building new solutions in ambiguous environments.