Description
Salesforce is hiring Deployment Strategists , Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers.
Key Responsibilities
- Lead end-to-end customer engagement across the complete value lifecycle , Identify → Commit → Deploy → Consume , owning outcomes at every stage.
- Define the customer's Agentic AI strategy and roadmap.
- Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting.
- Own adoption, consumption, and expansion metrics within your engagement scope.
- Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution.
- Develop real customer solutions supported by leading-edge AI tools: Including Cursor, Claude, and coding products like Vibes.
- Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders.
- Assess customer readiness for AI adoption and guide change management and process transformation.
- Synthesise field insights and translate them into actionable product feedback.
Required Qualifications
- 4+ years experience in strategic solutioning, technical advisory, or delivery leadership.
- Degree in Computer Science or a related field.
- Prior customer-facing delivery experience.
- Demonstrated understanding of the Salesforce platform and ecosystem.
- Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.
- Proven ability to lead and own complex engagements.
- Experience leading AI/LLM solution design.
- Strong project and programme management skills.
- Ability to travel 25% of the time to customer sites.
- Portuguese and English speaker.
Preferred Experience
- Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM.
- Experience designing and deploying AI solutions in regulated industries.
- Salesforce platform certifications.
- Background in change management, organisational design, or enterprise transformation.
- Experience with AI/ML concepts beyond LLMs.