Description
We are seeking a Counter Manager to lead our team at Palacio de Hierro in Monterrey, Mexico. As a Counter Manager at Charlotte Tilbury, you will be responsible for managing a team of sales associates and providing exceptional customer service.
Responsibilities:
- Manage and develop a high-performing team to achieve sales targets and provide excellent customer experiences
- Recruit, train, and develop team members to ensure they have the skills and knowledge needed to succeed
- Analyze sales data and develop strategies to drive business growth
- Collaborate with store leaders and stakeholders to ensure alignment with company goals and objectives
- Develop and implement plans to increase brand awareness and drive sales
- Provide coaching and feedback to team members to help them grow and develop in their roles
Requirements:
- Minimum 2 years of experience in retail management or a similar field
- Passion for the beauty industry and strong knowledge of makeup and skincare
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
- Experience with CRM software and Microsoft Office applications
We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and results-driven individual with a passion for beauty, we encourage you to apply.