German-speaking HR Associate, HR Shared Service

Ford Central and Eastern European Sales LLC is looking for a German-speaking HR Associate to join the People First Team in Budapest XIII. Váci Greens office.

The HR Associate will guide employees through their lifecycle at Ford, advising them on HR matters and completing administrative tasks in internal systems, ensuring an excellent customer experience.

Responsibilities:

• Manage incoming requests, chats, and phone calls related to HR processes
• Support the positive Employee Experience for customers
• Prepare documentation for employees, such as contracts and employment verification letters
• Keep the HR database updated regarding company structure changes and employee data
• Support employees and managers in using the self-service option of the HR portal and new HR system
• Collaborate with HR Business Partners and People Leaders on reorganizational changes
• Handle risks or process gaps proactively and involve responsible teams to find solutions
• Initiate and lead process improvement projects

Qualifications:

• Desirable Bachelor's Degree in Human Resources, Business Administration, or related fields
• Experience in customer service or HR
• Fluent German and English language skills
• Effective communication on phone and email
• Attention to detail and flexibility with staff scheduling and time zone differences
• Proficient understanding of MS Excel and Word

What we offer:

• Collaborative and dynamic team environment
• Hybrid working model with 4 office days required
• Learning opportunities in HR and possibilities for career growth
• Cafeteria and benefits package
• Discount for new and used car purchases