Workplace Experience Specialist I

Join our dynamic team as a Workplace Experience Specialist I and play a key role in creating a seamless, vibrant workplace.

You'll manage day-to-day operations at our office space, coordinate office needs, support team travel, and oversee office setups and logistics.

Workplace & Facilities Operations

• Assist in managing the managed space and act as a support point of contact (POC) for night shift operations in Chennai, remotely to the Bangalore/Global offices and the service providers
• Coordinate with building management, facilities, housekeeping, security, maintenance, employee transportation, and other service providers to ensure smooth workplace operations
• Support office setup, relocations, seating changes, workspace modifications, and other workplace projects
• Provide coordination support for HR interviews, onboarding activities, and other HR-related requirements

Employee Transportation & Travel & Logistics Support

• Work independently during night shifts, proactively address operational issues and emergencies, and coordinate closely with employees and vendors
• Manage employee transportation, including cab scheduling, routing, vendor coordination, trip monitoring, and employee support
• Support travel arrangements for team members, including local, domestic, and international travel bookings
• Coordinate airport pick-ups and drop-offs and other local transportation requirements

Food & Beverage Services

• Coordinate daily food, beverage, pantry, tea, and coffee services
• Coordinate with vendors to ensure timely service, quality, hygiene, cleanliness, and prompt resolution of any service-related concerns

Employee Access & ID Card Management

• Manage employee ID and access card issuance, activation, replacement, distribution, deactivation, and record maintenance
• Coordinate with HR, IT, Security, and building management to support onboarding, temporary access, and timely resolution of access-related issues

Courier, Visitor & Reception Support

• Manage visitor, contractor, vendor, VIP, and leadership access
• Coordinate incoming/outgoing couriers and deliveries

Safety, Security & Compliance

• Support workplace safety, security, and compliance by coordinating access control, visitor management, incidents, hazards, and emergency situations
• Support night-shift employees in case of illness or health-related concerns

Event & Meeting Coordination

• Coordinate people experience team requirements for meetings and events
• Support in venue setup, logistics, vendors, catering, AV requirements, transportation, and on-site coordination

What You Bring

• 3-5 years of work experience in Facilities & Office Administrative roles
• Comfortable in working in night shift and also adaptable for change as per business requirements
• Proficient in English is must; knowledge of Tamil regional language is must
• Basic skills, including proficiency in Word and Excel
• Willingness to learn and adapt quickly to new tasks and feedback