Customer Strategy Manager

We are seeking an experienced Customer Strategy Manager with deep growth strategy and front office transformation experience in insurance, banking, wealth management, retail, consumer goods, hospitality or travel industry.

You will apply your expertise in sales & commerce to define and enable growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel / distribution.

Responsibilities:

• Thought Leadership: Understand client needs, develop proposed solutions, and deliver high-impact projects by partnering with clients to transform their sales organizations and advance their position in the Financial Services market.
• Delivery Execution: Design and execute large scale transformation programs and strategy engagements, implement business changes, and synthesize overall technology needs.
• Sales & Origination: Originate, qualify, and close new opportunities for Accenture, drive pipeline opportunities, and manage performance and profitability of sold deals.

Requirements:

• 5+ years of industry experience in one or more of insurance, banking, wealth management, retail, consumer goods and travel industry, leading transformations specifically in a sales, operations, product, or strategy role.
• 2+ years of experience in strategy consulting, with broad experience in engagement management, business development, and leading complex programs / transformations.
• Excellent communication and interpersonal skills, including compelling storytelling skills for an executive audience.

Preferred Qualifications:

• Experience with implementing Commerce platforms, Experience platforms, CRM, CDP, Loyalty programs, MarTech solutions, and/or Sales Transformation initiatives.
• Strong client relationship development and client management skills.