Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $216K – $240K, which includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Benefits include:
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About the Team
The Recruiting Operations (RecOps) team at OpenAI provides the systems, workflows, and data foundation that power hiring at OpenAI. The Systems & Enablement function within RecOps owns the recruiting technology ecosystem, ensuring that the ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric.
About the Role
We are seeking a Systems & Enablement Lead, Recruiting Operations to lead improvements across recruiting processes, systems, and enablement. You will identify recurring friction, define the underlying problem, and carry solutions from an initial test through implementation, adoption, and a repeatable operating process. You will partner with Recruiting leaders, People Systems, and hiring teams to translate hiring priorities into scalable processes and programs.
Responsibilities
- Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
- Own enablement for operational workflow changes, including documentation, training, office hours, and change communication.
- Support offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.
- Identify recurring support themes and drive fixes through process changes, documentation improvements, automation, or handoff to People Systems.
- Partner closely with recruiters, coordinators, People Systems, and cross-functional stakeholders to improve workflow usability and reliability.
- Use data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
- Evaluate practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.
Requirements
- 5+ years of experience in recruiting operations, HR systems, people technology, or related roles.
- Hands-on experience administering an ATS (Ashby strongly preferred).
- Strong understanding of recruiting workflows, offers, and hiring data.
- Ability to balance detailed systems work with user support and enablement.
- Strong communication and stakeholder partnership skills.
- Comfort working in fast-moving, evolving environments.
- Highly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.
Nice to Have
- Experience supporting global or multi-entity hiring.
- Familiarity with compliance-sensitive or highly regulated workflows.
- Experience creating training and documentation for operational teams.
- Experience working with analytics or downstream HR systems.