Internship Knowledge Management

We are seeking a highly motivated Knowledge Management Intern to join our Global Data team in Elsbethen for a six-month internship. The Knowledge Management team is responsible for developing and managing solutions that enable business departments to capture, structure, share, and access documented knowledge.

Responsibilities:

• Support the rollout of existing Knowledge Management solutions, services, and processes across international business departments
• Contribute to pilot projects for new solutions and services, collaborating with the Knowledge Management team, business content owners, and IT departments
• Help develop and deliver training for content authors, content managers, and other business users
• Support users in applying Knowledge Management processes and tools effectively
• Maintain documentation for Knowledge Management services and processes
• Contribute to improving content quality, metadata, taxonomy, information architecture, and documentation standards
• Support Knowledge Management reporting and help evaluate and continuously improve the Knowledge Management framework, processes, and services

Requirements:

• Currently studying Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field
• Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture
• Experience with SharePoint, Confluence, or comparable content and knowledge platforms
• Strong communication and documentation skills
• Structured and process-oriented way of working
• Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval
• Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage
• Very good English skills; German is an advantage

Benefits:

• Opportunity to work with a global organisation
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Travel opportunities (up to 10%)

Salary: The minimum salary according to the collective agreement for this position is € 2,221.00 gross per month.