Drain Technician

At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence,and have fun doing it.

We are seeking a skilled Drain Technician to join our team in White Lake, MI. As a Drain Technician, you will perform residential drain cleaning, high-pressure water jetting, and mechanical descaling. You will also conduct sewer camera inspections to accurately diagnose drain and sewer issues, educate homeowners on repair options and preventative maintenance, and identify opportunities for drain restoration and rehabilitation services.

Responsibilities:

• Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
• Conduct sewer camera inspections to accurately diagnose drain and sewer issues.
• Educate homeowners on repair options and preventative maintenance.
• Identify opportunities for drain restoration and rehabilitation services.
• Partner with the sales team on larger drain and sewer rehabilitation projects.
• Maintain a clean, organized, and fully stocked company vehicle.
• Deliver outstanding customer service on every call.

Requirements:

• 2+ years of professional drain cleaning experience preferred.
• Experience operating cable machines, sectional machines, and high-pressure water jetters.
• Experience clearing kitchen, bathroom, main sewer, floor drain, and laundry stoppages.
• Experience with sewer camera inspections and locating defects.
• Ability to diagnose the cause of a stoppage rather than simply clear the blockage.
• Experience identifying opportunities for sewer repair, replacement, hydro jetting.
• Basic understanding of residential plumbing systems and drain/waste/vent systems.
• Comfortable working in crawl spaces, basements, attics, and other difficult environments.
• Able to safely operate and maintain drain-cleaning equipment.
• Valid driver's license and acceptable driving record.
• Strong customer-service and communication skills.
• Ability to explain findings to homeowners and present repair options professionally.

Benefits:

• Competitive hourly pay plus performance incentives
• Year-round, full-time work
• Fully equipped company truck
• Health, dental, and vision insurance
• Paid Time Off and paid holidays
• Ongoing training and career advancement
• Opportunity to expand your skills in pipe rehabilitation and advanced drain services
• Supportive team culture that values professionalism, craftsmanship, and doing the job right