Account Manager (Fukuoka-based)

At Agoda, you will manage a portfolio of hotel partners and serve as the main point of contact for day-to-day commercial matters.

You will build and maintain strong partner relationships through regular communication, business reviews, and performance discussions.

Your responsibilities will also include:

• Monitoring and analyzing key business metrics, including production, availability, rate competitiveness, pricing, cancellation trends, and Direct Share performance
• Identifying performance gaps and recommending practical actions to improve visibility, conversion, and revenue results
• Supporting partners in adopting Agoda's programs, promotions, pricing tools, and inventory optimization opportunities
• Working with cross-functional teams to resolve partner issues, support escalations, and ensure timely follow-up
• Preparing account updates, business reviews, and performance summaries for both internal and external stakeholders
• Maintaining accurate account records, activity tracking, and follow-up actions in relevant internal systems
• Staying informed on market trends, competitor activity, and internal product or program updates that may impact partner performance

To succeed in this role, you will need:

• A bachelor's degree or equivalent practical experience
• Experience in account management, sales, business development, or partner management
• Strong analytical skills with the ability to interpret performance data and translate insights into actions
• Excellent communication, stakeholder management, and relationship-building skills
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Commercial mindset with strong problem-solving and negotiation skills
• Proficiency in business tools such as Excel, CRM systems, and presentation software
• Native/Fluent Japanese and business-level English communication skills