Description
As a Customer Assistant at Sainsbury's Supermarkets Ltd in Hawick, Roxburghshire, you will be crucial in ensuring customers have a great shopping experience.
The role involves providing excellent customer service, being proactive in helping customers, and maintaining a clean and organized store environment.
Responsibilities include:
- Providing thoughtful, friendly, and helpful service to customers
- Being ready to assist customers wherever needed, including filling shelves, picking orders, serving customers, and selling products
- Using digital tools effectively to enhance customer experience
- Organizing and moving stock, keeping shelves tidy and well-presented
- Building product knowledge to make helpful recommendations
Requirements:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical environment
- Committed team player willing to support colleagues
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning and using new digital tools
- Pride and ownership in work, with attention to detail and focus on customer experience
Benefits include:
- 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's on Fridays and Saturdays
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies
- Pension and life cover, with matching contributions and additional benefits
- Sainsbury's share schemes
- Discounts on eating out, holidays, and at other retailers
- Physical and mental wellbeing programs, including cycle-to-work schemes and employee assistance programs