Platform Product Manager

As Platform Product Manager, you will shape and deliver the strategic vision of CHANEL's composable architecture base platform, starting with a dedicated focus on the Client domain.

You will ensure the platform meets evolving business needs across regions and domains by bridging technical capabilities with business outcomes; driving adoption, standardization, and continuous improvement of integration services.

This role is guided by the enterprise architecture strategy and plays a key part in translating it into actionable product roadmaps.

The impact you can create at CHANEL

• Enable Business Agility and Growth: By advancing CHANEL's composable architecture base platform, you will help the organization respond thoughtfully and efficiently to evolving business needs, supporting both global consistency and local market relevance.
• Promote Standardization and Reusability: Your leadership will encourage the adoption of modular, reusable integration components, fostering a culture of continuous improvement and operational excellence across regions and domains.
• Facilitate Collaboration and Shared Success: Through close partnership with business, technology, and data teams, you will help break down silos and create an environment where collective expertise leads to innovative, client-focused solutions.
• Support Measurable and Sustainable Outcomes: Your work will contribute to CHANEL's ability to deliver high-quality, reliable integration services that underpin strategic business objectives and enhance the client experience.

You are energized by…

• Shaping platform strategy that connects technical capabilities with meaningful business outcomes; especially in the Client domain where impact is visible and immediate.
• Creating clarity for cross-functional teams through shared product goals and strong communication.
• Navigating complexity across markets and domains with a clear focus on user and business value.
• Building long-term, reusable solutions that scale and evolve with the organization.
• Driving transformation through product thinking, collaboration, and continuous improvement.

What you can bring to the team…

• Product leadership with a proven ability to align platform vision with business outcomes.
• A product mindset rooted in curiosity, empathy, and a drive to create meaningful impact.
• The ability to listen deeply, understand diverse perspectives, and foster a sense of belonging within the team.
• Experience translating complex needs into clear, actionable product strategies that inspire and unite others.
• A collaborative spirit; valuing open communication, trust, and shared success above individual achievement.
• Resilience and adaptability, embracing change as an opportunity for growth for yourself and those around you.
• Understanding of integration principles, patterns and how they enable business outcomes across complex, multi-system environments.
• Ability to articulate the value of modular design, capability-based integration, and interoperability, ensuring product decisions align with these principles.
• Familiarity with API lifecycle management and integration patterns, enabling informed decisions on governance and developer experience.
• Awareness of design standards and governance models to ensure consistency and quality in platform evolution.
• Understanding of cloud-native integration approaches and security considerations, including compliance and data protection.
• Working knowledge of Microsoft Azure Integration Services, including Logic Apps, Azure API Management, Service Bus, and Event Grid, enabling informed product decisions and credible technical conversations with engineering teams.
• Familiarity with Azure iPaaS capabilities such as serverless integration patterns, hybrid connectivity, and enterprise-grade observability tooling, with the ability to assess trade-offs and guide platform design choices.
• Ability to operate in agile environments, championing iterative delivery and continuous improvement while maintaining a user-centric approach.
• Strong interpersonal skills to translate technical concepts into business language and foster alignment across diverse teams.
• Experience working collaboratively with global, cross-regional teams, navigating cultural nuances, time zones, and diverse stakeholder landscapes to drive alignment and deliver shared outcomes.

What you will learn / What CHANEL can offer you…

• The opportunity to shape regional integration strategy and platforms, making a lasting impact on CHANEL's digital future.
• A collaborative culture that values integrity, humility, and open-mindedness, where your ideas and contributions are truly welcomed.
• Growth through cross-functional engagement and architectural leadership, empowering you to expand your skills and influence.
• A front-row seat at the forefront of digital transformation and enterprise modernization, where innovation and creativity are celebrated.

How Success is Measured…

• Clear, stakeholder-aligned roadmaps that guide the evolution of the platform and its outcomes.
• Defining and managing a compelling vision for each composable capability, ensuring every outcome delivers business value.
• Fostering a culture of innovation, encouraging new ideas and continuous improvement in platform features and processes.
• Delivering reliable, resilient, and secure integration services that earn the trust of users and stakeholders.
• Demonstrating measurable progress through stakeholder satisfaction, platform adoption, and the tangible impact of composable solutions.