Senior Product Analyst (12 month FTC)

At Ford Credit, we are the financial engine of Ford Motor Company, transforming how millions of customers access and interact with mobility products globally.

As a Senior Product Analyst within the Data & Document Services Team (part of Ford Credit Europe / FCE), you will play a central role in delivering high-impact digital solutions across European markets.

Responsibilities

• Conduct in-depth data analysis to uncover critical trends, inform Ford Credit product roadmaps, and drive data-backed decision-making across European markets.
• Strategically plan and lead discovery initiatives, facilitating interactive workshops with business and technical stakeholders to align on product vision, scope, and technical requirements.
• Translate intricate business and financial requirements into precise technical specifications, user stories, and acceptance criteria that guide development teams in an Agile/Scrum environment.
• Work closely with Technical Product Managers and Software Engineers to review system designs, assess technical feasibility, evaluate trade-offs, and ensure solutions meet strict performance and functional standards.
• Proactively challenge existing assumptions, operational workflows, and technical approaches to identify inefficiencies and drive innovative solutions that enhance product quality and team output.
• Establish metrics to evaluate delivered products post-launch, measuring performance to ensure solutions effectively solve intended customer pain points and deliver business value.

Qualifications

Education & Experience:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Data Analytics, Information Systems, Finance/Business Administration, or Engineering) or equivalent practical experience.
• Proven track record as a Senior Product Analyst, Business Systems Analyst, or Data Analyst delivering complex digital products and software solutions in an Agile framework.

Technical & Functional Capabilities:

• Strong background in analyzing complex datasets, understanding system architectures and data flows, and collaborating directly with engineering teams on technical product design.
• Expertise in writing clear user stories, acceptance criteria, process maps, and comprehensive technical documentation.

Core Competencies & Soft Skills:

• Exceptional ability to translate complex technical concepts and data findings into clear, compelling insights for non-technical business leaders and stakeholders.
• Proven track record of leading discovery workshops, managing stakeholder expectations, and driving cross-functional alignment.
• A strong problem-solving mindset with the drive to question legacy processes and champion innovative, high-quality digital solutions.
• Highly self-motivated, proactive, and structured approach to taking ownership of initiatives and navigating complex, fast-paced environments.