Senior Workplace Experience Associate

We are seeking a Senior Workplace Experience Associate to serve as the operational backbone of our physical workspaces and workplace experience. This role is ideal for someone who thrives in a fast-paced, dynamic environment and is passionate about creating seamless, best-in-class office experiences that enable our teams to do their best work.

Responsibilities:

• Facilities Management: Oversee daily operations of our NYC headquarters and hub offices to ensure workspaces are safe, functional, and well-maintained.
• Vendor & Budget Management: Source, negotiate, and manage relationships with facilities vendors and service providers.
• Space Planning & Optimization: Partner with leadership to plan and execute office layouts, seating arrangements, and workspace reconfigurations.
• Workplace Experience: Champion initiatives that enhance the employee workplace experience.
• Health, Safety & Compliance: Ensure compliance with local building codes, OSHA regulations, and ADA accessibility standards.
• Project Management: Lead workplace projects end-to-end, including office buildouts, renovations, moves, and technology upgrades.
• Operational Process Improvement: Develop and refine SOPs for workplace operations and identify bottlenecks.
• Cross-Functional Collaboration: Partner with People Ops, IT, and Finance teams to support onboarding logistics, equipment provisioning, and employee engagement programming.
• Data & Reporting: Track workplace KPIs and present insights and recommendations to leadership.

Requirements:

• 3-5 years of experience in workplace operations, facilities management, or a related field.
• Proactive problem-solver with hands-on experience with vendor management and project management.
• Working knowledge of health & safety regulations and building management operations.
• Excellent communication and organizational skills.
• Tech-savvy and comfortable working with workplace tools.

What We Offer:

• Competitive salary with on-target earnings of up to $100,000.
• Comprehensive benefits, perks, and equity.
• Flexible work hours, flexible vacation, generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more.