Description
Join M&S as a Customer Assistant in our Food section at The Springs Leeds Foodhall, where you'll be at the frontline of providing exceptional customer service.
As a Christmas Customer Assistant, you'll work early mornings, 3 days a week, from 04:00 to 12:00. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Your responsibilities will include:
- Providing five-star service to customers at pace
- Confidently recommending and selling M&S Food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive, high-energy environment as a team player
- Adapting to changing demands of the retail environment and working across various areas of the store
As a Customer Assistant, you'll need to be digitally confident, resilient, and committed to delivering remarkable service. You'll thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.