Description
As a Food Manager at Sainsbury's Supermarkets Ltd, you will be responsible for leading the food hall team to deliver exceptional customer experiences. You will role model and coach high standards and efficiency, manage compliance to processes, and bring passion and flair for great shop keeping and customer service.
Key responsibilities include:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing passion and flare for great shop keeping and customer service.
- Ensuring every single one of our customers gets the food they want when they shop with us.
- People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.
- Assuming overall responsibility for running the store at times, making sure that all colleagues are given direction and support to deliver for the customer.
To be successful in this role, you will need:
- Previous line management responsibilities in a fast-paced, operational environment.
- Experience providing brilliant customer service and coaching a team to do the same.
- Ability to deliver KPIs and other performance indicators.
- Experience managing disciplinaries, performance issues, or other similar employee relations issues.
- Leadership experience in a high-volume, fast-paced operational setting.
We offer a range of benefits, including:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount off at Sainsbury’s every Friday and Saturday.
- Annual bonus scheme based on our and your performance.
- Free food and hot drinks provided for colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Cycle to Work scheme giving you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.