Description
As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will play a key role in leading the store team to deliver exceptional customer service and drive business performance.
The salary for this position ranges from £31,700 pro rata, dependent on experience, store size, complexity, and location.
Key Responsibilities:
- Work closely with a small team of managers to ensure the smooth operation of the store.
- Take responsibility for the day-to-day running of the store, often being the only manager present.
- Collaborate with the team to complete tasks efficiently and safely.
- Manage performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay.
- Provide support to other convenience stores in the network as needed.
Requirements:
- Previous line management experience in a fast-paced operational environment.
- Proven track record of delivering excellent customer service and coaching colleagues.
- Ability to manage disciplinaries, performance issues, and employee relations.
- Experience in leading operations and making decisions independently.
Benefits:
- Discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% off at Sainsbury's on Fridays and Saturdays.
- Annual bonus scheme based on company and individual performance.
- Free food and hot drinks provided in-store.
- Generous holiday entitlement, maternity and paternity leave.
- Pension scheme with 4-7.5% matching contributions.
- Share scheme allowing investments at discounted rates.
- Wellbeing support including emotional support, counselling, legal and financial advice.
- Cycle to Work scheme and special offers on gym memberships, restaurants, and more.