Description
Compensation
- SF/NYOTE $212K – $291K • Offers Equity • 75/25 split
- NationwideOTE $191K – $262K • Offers Equity • 75/25 Split
The final compensation will depend on the location and level at which you are hired.
About the Role
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and internal technical teams. You will be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for customers, designing solutions that address their needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve customers at scale and offer increasingly higher value.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills to understand and educate on robust accounting features and integrate them across customer touchpoints.
This role focuses on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
Responsibilities
- Serve as primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex customers with multi-entity, multi-ERP, and global financial environments.
- Act as technical advisor to customers and Ramp's internal teams, supporting high-value implementations and expansion opportunities.
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations.
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success.
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options.
- Participate in technical discovery to understand customer S/4HANA environments and workflows, recommending best-fit Ramp architecture.
- Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs.
- Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions.
- Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases.
- Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to Product and Engineering teams.
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field.
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.
- 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models.
- Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management.
- Comfort working with APIs, integration logic, and system architecture, explaining concepts to finance and operations stakeholders.
- Strong communication skills, translating complex technical solutions into business value.
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
- Exceptional organization and problem-solving skills, with a bias toward action and high ownership.
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful.
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States
- 100% medical, dental & vision insurance coverage
- One Medical annual membership
- 401(k), including employer match
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks at 100% pay
- Pet insurance
- In-office perks
- Relocation expense coverage to NYC or SF
Canada
- Group medical, dental, and vision coverage
- Life, AD&D, and disability coverage
- Fertility drug coverage
- Group Retirement Plan with employer match
- Parental leave: up to 16 weeks at 100% pay
- Employee Assistance Program and virtual care
United Kingdom
- Private medical insurance
- Virtual GP and at-home care
- Workplace pension with salary sacrifice option
- Parental leave: up to 16 weeks at 100% pay