Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
As a Customer Assistant, you will:
- Operate in a high-demand environment, providing excellent customer service during busy periods.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy.
- Contribute to a positive store environment, supporting colleagues and working as a team.
- Adapt to changing situations and priorities, demonstrating flexibility.
Working hours for this role are:
- Week 1: Sunday (10:45-17:00), Tuesday (08:00-14:15), Wednesday (13:45-20:00), Saturday (11:00-17:15)
- Week 2: Friday (08:00-14:15)
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.