Product Builder, AI Insights

Figma's AI Insights team is hiring a Product Builder to create internal AI products that help Figmates understand customers and their needs. You will report to Noam Segal, Director of AI Insights.

Responsibilities:

• Identify areas where Figmates need better customer understanding and design internal products to address these gaps
• Build and ship internal products using AI tools, owning the work from concept to launch and continued use
• Define a high-quality bar for AI behavior, evidence quality, and usability, and build evaluations to verify improvements
• Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
• Measure the effectiveness of products in improving customer understanding

Requirements:

• Exceptional design craft through a background in UX or product design
• Experience building and shipping impactful products using AI tools
• Deep AI fluency to build sophisticated workflows that connect models, data, and tools
• Strong product judgment to identify unmet user needs and make thoughtful tradeoffs

Nice to Have:

• Academic background in design, interaction design, or human-computer interaction
• Track record in customer research or building research platforms and tools
• Experience aligning teams around product priorities and communicating a clear point of view
• Familiarity with Figma's products

Benefits:

• Competitive salary ($169,000 - $250,000 USD)
• Equity to employees
• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts