Head of Corporate Development and Governance Control

This role contributes to delivering customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer-first mindset in all decisions and actions.

Key Responsibilities:

• Lead reviews and rectifications of legacy gaps in operational processes and practices
• Oversee integration initiatives to enhance operational efficiency
• Develop and enhance the governance and control model
• Provide strategic support to the CEO
• Manage communication with external stakeholders and regulators

Lead the Review(s) and Rectification(s) of Legacy Gaps in Operational Processes and Practices:

• Identify legacy gaps in internal policies and regulatory requirements
• Assess process controls' applicability for future integration and business channel expansion
• Develop strategies to rectify identified problems and implement solutions

Accountable for Implementation of Further Integration Initiatives as well as Process & Controls Revitalization Projects:

• Drive integration initiatives to achieve the target business structure and culture
• Lead transformation initiatives in cross-functional projects
• Steer planning and mobilizing projects of various complexities and scales

Enhance 1st Line's Governance Model and Control:

• Optimize management controls and enhance quality assurance of all processes
• Conduct self-assessments on legacy systems and achieve betterment for control practices
• Provide independent advice on new business initiatives and operational incidents

Support CEO in Decision-Making Process, via Upbringing Viable Recommendations:

• Review and provide recommendations to the CEO on high-priority projects and strategic initiatives
• Communicate timely on initiatives' statuses to the CEO
• Identify challenges and align among senior management teams on potential solutions

Manage Communication & Engagement with Internal and External Stakeholders:

• Build and maintain relationships with key stakeholders
• Promote pragmatic approaches with senior management in communicating with Group Office, regulators, and other stakeholders
• Showcase and close the expectation gap with GO functions

Minimum Job Requirements:

• University graduate in Business or Finance
• A minimum of 15 years' experience with international insurance or financial services corporations
• Experienced in operational process improvement, risk awareness promotion and education, as well as governance and control
• Background from risk and compliance, internal audit, or governance and control is preferable