Description
Electronic Arts is seeking a Director, Player Experience (PX) Research to lead a global team of researchers in uncovering insights that shape exceptional player experiences and drive the future of play.
As a senior leader within the Player & Quality Insights (PQI) organization, you will define and execute the vision for PX Research across EA's global portfolio, ensuring that player understanding informs every strategic and creative decision.
Key responsibilities:
- Define and execute the PX Research vision, ensuring player insights fuel decisions across the full product lifecycle
- Lead and develop an industry-leading team of research leaders and individual contributors
- Activate insights across the ecosystem, partnering with central partners to unify qualitative, quantitative, and behavioral data
- Influence strategy at scale, maintaining a deep understanding of each franchise's long-term strategy, objectives, and success metrics
- Advance research craft and methodology, evolving and continuously improving how PX Research captures, interprets, and shares insights
- Partner with PX Research Operations to build clear, connected research roadmaps that scale best practices and measure the reach and impact of research
Requirements:
- 12+ years of experience in player or user research, consumer insights, or related fields, including 5+ years leading multi-disciplinary research teams
- Proven track record developing and executing a research strategy that influences both creative and business outcomes
- Experience collaborating with analytics, data science, and market research teams to synthesize insights and drive strategic decision-making
- Strong leadership skills with the ability to mentor, motivate, and grow a distributed, diverse research organization
- Excellent storytelling, presentation, and influence skills
- Expertise in mixed-methods research, with strong fluency in qualitative, quantitative, and telemetry-based approaches
- Deep passion for understanding players, their motivations, and behaviors
Benefits:
- Comprehensive benefits package, including medical insurance, mental wellness support, pension plan, paid time off, family leave, free games, and more
- Flexible work arrangements, including hybrid and remote work options
- Opportunities for professional growth and development
Electronic Arts offers equal opportunities for all employees and applicants, regardless of race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, or any other characteristic protected by law.