Description
We are seeking a Portfolio Information Analyst (Loans Information) to join our Global Service Centre (GSC) at HSBC. As a Portfolio Information Analyst, you will provide timely and reliable information to support decision-making, control, and regulatory compliance for our credit portfolio.
Job Summary: Your primary responsibility will be to generate reports, analyse data, and validate information to ensure internal and external customer satisfaction and adherence to standard methodologies and security regulations.
Key Responsibilities:
- Generate periodic operational, financial, and regulatory reports for decision-making and compliance with banking regulations.
- Analyse, monitor, and manage portfolio information, designing and creating solutions for accessing information.
- Deliver output files and agreed-upon information to internal and external clients within set deadlines.
- Exploit and analyse data to identify trends, behaviour, and areas for improvement in processes.
- Provide support during audits, issuing information, and following up on observations.
- Respond to regulatory authority requests (CNBV and Bank of Mexico).
- Resolve incidents related to report generation, analysing causes, managing, and closing them.
- Promote automation and continuous improvement, proposing ideas and participating in process automation projects.
- Communicate actively with clients and information providers.
- Ensure operational effectiveness, documenting processes (CEDI), and implementing risk mitigation actions.
- Collaborate and work as part of a team, communicating internally, training, and achieving objectives.
Requirements:
- Bachelor's degree in Systems/TI, Robotics and Automation, Economics, Finance, or Business (or related fields).
- At least 1 year of experience in generating reports, data management, participation in automation projects, and coordination/follow-up with different teams; or recent graduate with excellent attitude, proactivity, result-oriented approach, and self-taught profile.
- Intermediate SQL, Python, PAD (Power Automate Desktop) skills.
- Desirable: knowledge of AI and Machine Learning.
- Experience with Teradata, Hogan, Kroner, and OHC applications is desirable.
- English language skills are desirable.
What We Offer: At HSBC, we offer a comprehensive benefits package, including additional days off for special occasions, a leading vacation policy in Mexico, and a culture that prioritises well-being, balance, and care.
Our Culture: We value dignity and respect, promoting an inclusive culture that encourages equal opportunities. Our values define who we are as an organisation and distinguish us.