Description
We are seeking a General Store Manager to lead the planning strategy and execution of our store's day-to-day operations across key departments, including Non-Food, Online, and Customer.
The successful candidate will work closely with the Operations Manager and department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers.
Key responsibilities include:
- Leading with heart as well as results, building self-esteem by recognising effort, attitude, and growth
- Creating an environment where people feel valued, trusted, and motivated to step up
- Listening with empathy, responding with care, and creating space for open, respectful conversations
- Being transparent in decisions, clearly sharing the 'why' and inviting the team to solve challenges together
- Supporting the team without taking over, coaching through questions, encouraging ownership, and celebrating initiative
The ideal candidate will have:
- Experience as a General Store Manager or Operations Manager leading diverse teams in a large-format retail environment
- Strong operational knowledge across food and non-food departments with a track record of achieving consistent operational excellence
- A track record of improving availability, reducing waste, and managing shrink
- Proven record of developing large teams and managing change through leadership and building resilience
- Experience managing complex ER cases and confidence in understanding HR policies and processes
- Strong organisational skills and exceeding customer service
What you'll bring:
- Execution and result-focused approach
- Commercial awareness and ability to improve availability, waste, and shrink
- Coaching and leadership skills
- Ability to work in a fast-paced environment and prioritise effectively
- Collaborative approach to promote operational excellence and a seamless customer experience
- Data-driven approach to make informed decisions and drive operational improvements
As a General Store Manager with Asda, you will have the opportunity to take the lead and be the driving force behind one of our Superstore/centres.