Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Operating in a high-demand environment, providing excellent customer service
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness, even under pressure
- Contributing to a positive store environment and supporting colleagues
- Adapting to changing situations and priorities
The role involves working flexible hours, including Sundays, and potentially full-time hours during peak periods.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.