Description
The Sales Enablement Manager (GCC) will lead a Manila-based team providing business development and client program support primarily to WSP's Australian business. The role involves delivering the Global Client Program, ensuring sales pipeline data accuracy, administering frameworks and master service agreements, and producing data insights.
The Manager will work closely with the Director of BD Operations and Head of Client Program to translate business priorities into clear work for the team, set service standards, and build team capability.
Key responsibilities include:
- Building and managing a team to support the Global Client Program and Sales Enablement functions
- Liaising with Clients & Growth functional leads in Australia to ensure alignment of expectations and service delivery
- Ensuring compliance with relevant policies, procedures, and standards
- Seeking opportunities for improving service delivery
- Overseeing the Global Client Program, sales pipeline data, frameworks support, and data insights and analytics
- Managing team performance, providing coaching and feedback, and setting performance and development goals
- Fostering a strong Health, Safety and Environmental (HSE) culture and creating a healthy, safe, respectful, and ethical workplace environment.
The ideal candidate will have:
- A degree in business, administration, marketing, communications, or equivalent experience
- More than 15 years of experience in a professional services, consulting or corporate environment
- Experience leading a resource centre or shared services team supporting internationally based internal clients
- Proficiency in CRM and ERP systems, with strong data skills and excellent written and verbal communication skills in English and Filipino.