Description
Perplexity is seeking a highly skilled and motivated Forward Deployed Engineer to ensure customers get the most out of their Perplexity Computer deployments. This role is ideal for technical, consultative professionals who have driven complex software implementations for bleeding-edge customers.
The Forward Deployed Engineer will embed with strategic customers on time-boxed engagements, typically 1–3 months, running the engagement like a project with clear scope, milestones, and exit criteria. Responsibilities include:
- Designing and building workflows with support from engineering as needed
- Prototyping, shipping, debugging, and hardening solutions in the customer's environment
- Owning the customer relationship for the duration of the engagement
- Managing expectations with executive sponsors and running weekly working sessions with practitioner teams
- Turning every engagement into leverage by producing reusable skills, connectors, workflow templates, or reference implementations
- Partnering with Sales and Customer Success on scoping, pre-sales technical validation, and expansion
The best candidates are roughly ⅓ engineer, ⅓ customer-facing solutions architect, and ⅓ services-oriented program manager. Must-haves include:
- 5+ years in a customer-embedded technical role
- Proven track record running customer engagements as projects
- AI-native with experience using frontier LLMs, agents, and coding assistants
- Executive-credible communication skills
- High agency in ambiguity with ability to ship without perfect requirements
Nice-to-haves include prior experience as a Forward Deployed Engineer, applied-AI or deployment strategist at a frontier AI company, sales engineering leadership at an enterprise SaaS or infrastructure company, or solutions architect in a strong services team.
Compensation ranges from $200K to $250K, with equity offered.