Description
Mastercard is seeking a Manager, Product Management - Optimization Solutions to lead authorization performance optimization for top digital merchants around the world.
The Optimization Solutions team focuses on improving digital authorization performance globally through optimizing existing and building new Mastercard solutions.
As a Manager in the Optimization Solutions team, you will:
- Track performance and deliver data-driven insights and recommendations
- Engage directly with key merchant stakeholders on implementing optimization solutions
- Partner across the organization to drive alignment and ensure action is taken
- Support the development of new solutions to address gaps, working closely with global product teams and regional leads
The ideal candidate should have:
- Business experience with a proven track record in product management, product development, or consulting
- Strong knowledge of digital commerce strategies, best practices, and trends related to authorization, authentication, transaction routing, fraud, and chargebacks
- Ability to perform data analysis to derive insights out of data, draw out correlations, and develop a storyline for internal and external presentations
- Excellent analytical and problem-solving skills with the ability to efficiently manage multiple projects with external and internal clients
- Proficiency in Microsoft Excel and PowerPoint; preferred but not required knowledge of SQL
You will also be expected to:
- Perform analysis on global digital authorization data, synthesize the results, identify key performance drivers, and develop recommendations
- Leverage a data-driven approach to create actionable insights based on in-depth understanding of Mastercard products and solutions as well as impact of operational changes
- Present data to Mastercard's customers in a more digestible format by highlighting big impact opportunities and collaborating with them on the implementation of the recommendations that were agreed upon
- Partner with a diverse set of stakeholders across the organization to solicit ideas, influence strategy and generate buy-in to proposed actions, while maintaining an objective position
- Monitor progress on all engagements and partner with Account Management, Product and Customer Delivery teams to ensure timely and accurate implementation
- Monitor top digital merchant and issuer approval rate performance in detail and provide regular reports, create best practices, and serve as an adviser to regional teams in their optimization efforts