Description
We are seeking a dynamic Customer Product Support professional to join our team in Davie, FL or Dallas, TX. As a Customer Product Support representative, you will assist major engine programs by providing support to program personnel in developing marketing or sales initiatives for a specific product line and providing support to Product Line managers/IPT leaders in specific countries and customer/market segments.
Responsibilities:
- Generate reports, analyze results and provide action plan suggestions in support of overall marketing strategies
- Conduct product line sales & market research for PLM
- Review actual sales data and provide supportable action plans relating to existing market strategies
- Communicate with PLM, PM, CSR, and Planners to identify potential market opportunities
- Work with PLM, PM, CSR, and Planners as well as the client to establish priorities & action plans
- Execute various tasks (as assigned by PLM and PM) in accordance with instructions and specified completion times
- Ensure resolution of day-to-day client and internal inquiries
- Build and maintain strong customer relationships
Basic Qualifications:
- 5+ or more years of related work experience
- 2+ years’ experience in Product, Sales, Program and/or P&L Management
- Experience working directly with customers and/or suppliers
- 2+ years’ experience working for an engine OEM and/or MRO shop
- Ability and willingness to travel domestically & internationally up to 25% of the time
Preferred Qualifications:
- Experience working with Defense/military programs/offices
- Technical knowledge/experience such as A&P or equivalent certification or training
- Fluent in verbal and written English and Spanish
Benefits:
- Competitive base pay and variable compensation opportunities
- Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work
Salary Range: $101,000.00 - $143,000.00