Description
Grab is Southeast Asia's leading superapp, providing a range of services to support daily life. The Partner Acquisition team plays a crucial role in enabling Grab's mobility services in Singapore by supporting driver- and fleet-partner networks.
As a Partner Acquisition Intern, you will support partner onboarding and daily mobility operations across assigned portfolios, focusing initially on Business First Class rides. Your responsibilities will include coordinating with driver-partners, fleet partners, and internal teams to maintain operational readiness, supporting time-sensitive activities, and using portfolio data to inform operational decisions.
Key Responsibilities:
- Coordinate driver- and fleet-partner onboarding, activation, and operational readiness across assigned portfolios.
- Engage partners to clarify requirements, resolve routine issues, and document follow-up actions.
- Pull, validate, clean, reconcile, and analyse portfolio data from approved dashboards, spreadsheets, and internal systems.
- Present updates on trends, gaps, causes, risks, and recommended actions.
- Monitor daily booking allocation and driver readiness for Business First Class rides.
- Coordinate shift handovers and provide task-specific guidance to temporary or BPO staff.
- Utilise AI and digital tools to improve data analysis, reporting, documentation, and recurring workflows.
Requirements:
- Demonstrated ability to extract data from dashboards, spreadsheets, or internal data tools.
- Working knowledge of Google Sheets or Microsoft Excel, including lookups, pivot tables, filtering, data validation, and basic data reconciliation.
- Experience in analysing operational data, identifying trends and causes, and translating findings into practical recommendations.
- Ability to balance multiple tasks simultaneously, coordinate follow-ups, and communicate blockers promptly.
- Experience using AI tools to support data analysis, reporting, documentation, or workflow improvement.
Benefits:
- Comprehensive Medical Insurance
- Leave Entitlement
- Flexible Work Arrangements
- Community Involvement
- FlexWork arrangements