Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.
You’ll create genuine 1 to 1 connections with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Key responsibilities include:
- Providing a personalised five-star service using digital tools
- Building rapport quickly with customers and listening to their needs
- Confidently recommending products both in-store and online
- Maintaining high standards while balancing speed and accuracy
- Adapting to changing situations and priorities
As a Customer Assistant, you will be working in a high-demand environment, operating in a fast-paced retail setting.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
Benefits
No specific benefits mentioned.
Work Pattern
Thursday - 10:00-18:00 Friday - 10:00-18:00 Saturday - 10:00-18:00 Sunday - 10:00-18:00