Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.
You'll be working in a high-pressure environment, specifically during the Christmas period, with varying shifts including Tuesday, Thursday, and Saturday nights from 22:00 to 06:00.
Key responsibilities:
- Deliver exceptional customer service, ensuring customers feel valued
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues to meet customer demands
- Adapt to changing store demands, working across various areas as needed
- Confidently recommend and sell new food products to customers
Requirements:
- Digital confidence and ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work flexibly, including nights and weekends
- Knowledge of M&S Food products an advantage
This is a part-time, temporary role for the Christmas period, with potential for full-time hours during peak weeks.