Senior Manager, Sales - Twilio.org

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

As a Senior Manager, Strategic Sales, Social Impact, you will lead our growing Hybrid New Business / Strategic Sales team supporting our Social Impact customers to deliver life-changing services with Twilio.

Your responsibilities will include:

• Supporting the successful sale of multi-product solutions to existing customers and onboarding large enterprise customers with their first set of use cases
• Retaining and growing existing revenue through strategic account management
• Generating new pipeline through cross-sell and up-sell motions and driving consistent pipeline generation through outbound SDR-led campaigns
• Collaborating with your AEs and cross-functional business partners to land complex deals and advance relationships with the C-Suite
• Running a daily/weekly/monthly operating cadence that drives accountability and supports achievement of quarterly revenue and sales targets
• Developing and sharing best practices across the entire Twilio.org team

To qualify for this role, you must have:

• A demonstrated track record of success as a leader who lives the Twilio Magic
• Experience selling a platform solution, preferably in the Contact Center, cPaaS, or Data/Martech space
• A customer-focused and metrics-driven approach with a track record of coaching and developing account executives
• Experience hiring senior/enterprise-level account executives and staying on top of performance management
• Ability to navigate complex organizations and plan and execute EBRs

We offer competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. The estimated pay ranges for this role are:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $158,632.00 - $198,290.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $167,440.00 - $209,300.00
• Based in the San Francisco Bay area, California: $176,256.00 - $220,320.00