We are looking for a motivated and enthusiastic candidate to join our team as a Band 4 Clinical Pathway Administrator - Renal. The successful applicant will need to be a fast learner, able to use their own initiative, and committed to providing high-quality administrative support within a busy clinical environment.

The Renal Patient Pathway Coordinator provides comprehensive administrative support across Renal Services, including Renal Frailty, Renal Transplant, K-FIT and Renal Vascular Access. The role is responsible for coordinating patient pathways from referral to treatment and discharge, supporting RTT performance, managing patient appointments and ensuring efficient communication between patients, clinicians and multidisciplinary teams.

The post holder will act as a key point of contact for patients and healthcare professionals, ensuring a high standard of customer service and contributing to the delivery of safe, effective and patient-centred care.

Working hours: Monday to Friday, 09:00-17:00. Due to the operational needs of the service, the successful applicant will be required to work these core hours. Work base: On-site only

Salary: £34,186 to £37,389 a year per annum inclusive of HCAS

Skills

Required

Excellent written and verbal communication skills
Excellent organisational skills and prioritisation skills
Accurate data entry and record management skills
Attention to detail and accuracy
Excellent customer service skills/patient focused communication skills

Nice to have

NVQ Level 3 in Business Administration or equivalent experience
Evidence of continuous professional development
Experience working within the NHS or healthcare environment
Experience managing patient pathways, appointments or waiting lists
Knowledge of RTT pathways and NHS performance targets

Description

Skills

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