Description
Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.
This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.
In this role, you will work closely with customers to understand their requirements, provide technical expertise during deployment, and ensure successful integration of our AI and autonomy products.
Responsibilities
- Deploy with customers on site globally (~50% travel) to support software integration and development activities.
- Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
- Provide technical support and training to customers.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions.
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Help customers debug software/API integration issues.
- Collaborate with the product engineering team to address customer feedback and improve products.
Required qualifications
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 5+ years of industry experience.
- 2+ years of experience in an integration/applications engineering role.
- 2+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.
- Advanced technical degree, especially in robotics or autonomy related fields.
Salary
- Senior: $130,000-$195,000
- Staff: $160,000-$235,000
- Senior Staff: $185,000-$280,000
Benefits
- Pay within range listed + Bonus + Benefits + Equity
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://jobs.lever.co/shieldai/8afc41da-27a5-4054-a3c7-87b3ceb6cf0a