Creative Traffic Manager

We are looking for a Creative Traffic Manager to be the operational heartbeat of our Creative team: a strategic right hand to the Global Head of Creative, the person who holds the overview, and a trusted enabler for the entire team.

You will be the central connector, with full visibility of what is happening across the team, spotting overlaps, resolving bottlenecks, and bringing clarity and flow so the team can deliver brilliant work, on time, every time.

This role goes beyond day-to-day operations. You will lead projects that improve how the team collaborates, grows, and delivers, laying the foundations for a world-class creative function.

Responsibilities:

• Own creative resourcing and workflow: Manage the creative team's resourcing plan, ensuring the right people are on the right projects at the right time.
• Lead and optimise creative processes: Drive operational excellence by continuously improving creative workflows, tools, and processes to increase efficiency and clarity across the team.
• Act as the strategic right hand: Support the Global Head of Creative by translating creative and business priorities into actionable team planning, identifying organisational risks, and ensuring decisions are followed through.
• Manage creative briefing and prioritisation: Partner with stakeholders to intake, scope, and prioritise creative requests, ensuring alignment with business goals and available capacity.
• Drive strategic operations initiatives: Lead projects that transform how the team works, from tooling upgrades and onboarding processes to expanding the freelance roster, building creative playbooks, and embedding AI into workflows.
• Uphold creative quality and consistency: Collaborate with designers, copywriters, and project managers to maintain brand standards and ensure consistency across markets and channels.
• Coordinate cross-functional creative delivery: Act as creative operations lead on key projects such as packaging and innovation launches, ensuring timelines, resources, and creative delivery are aligned across teams.

Requirements:

• 10+ years of experience in creative operations, project management, or studio management, either agency-side or in-house.
• Proven ability to manage creative workflows and resourcing in a fast-paced, growing environment.
• A natural connector with strong stakeholder management skills.
• Operationally excellent and highly organised.
• Creative empathy and curiosity.
• Strategic and commercial thinking.
• A growth mindset with critical thinking and flexibility.
• Experience with creative tools and project management platforms (ClickUp and Harvest are a bonus).

Benefits:

• Salary between 58k - 73k on a yearly basis, including holiday pay.
• Training programs, regular feedback cycles, coaching, and a generous L&D budget.
• Luxurious vegan lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events, and unlimited chocolate.