Description
We are looking for a proactive and organised Administrative Assistant to join our busy Endoscopy Service.
This role provides essential administrative and reception support, helping to ensure patients receive a high-quality and efficient service throughout their endoscopy journey.
Duties include preparing and maintaining patient records, handling telephone enquiries, and providing reception cover.
The successful candidate will have excellent communication and IT skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment while maintaining a patient-focused approach.
Working Pattern: Part-time, 22.5 hours per week, working Tuesday, Wednesday and Friday. Flexibility may be required to meet the needs of the service.
Main duties of the job
- Provide administrative and reception support to the Endoscopy Service.
- Prepare and maintain patient records, ensuring accuracy and confidentiality.
- Welcome patients and support the smooth running of reception services.
- Handle telephone enquiries from patients, clinicians, and other departments.
- Support the clinical team with general clerical and administrative tasks.
- Ensure all documentation is filed and processed in accordance with departmental procedures.
Benefits No benefits mentioned.
Person Specification
- Education: GCSE Maths and English, Reception experience, Computer Skills
- Desirable: Experience in NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.