Description
Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high-quality, affordable services where they work and live.
As an RN Onsite Health Coach, you will play a crucial role in helping patients on their wellness journey. Your responsibilities will include:
- Providing onsite face-to-face customer coaching and support
- Identifying customer health education needs through targeted health assessment activities and referring them to other Cigna Evernorth clinical programs or client-specific programs as clinically appropriate
- Collaborating with customers to establish health improvement plans, setting personalized evidence-based goals, and supporting customers in achieving those goals
- Empowering customers to become active participants in their own health outcomes
- Assisting customers in overcoming barriers to better health
- Leading and supporting various health and wellness promotional activities, such as group coaching, wellness challenges, and health-related seminars
- Performing biometric screenings, including finger sticks, blood pressure, body composition, etc.
- Utilizing biometric values and motivational interviewing techniques to collaborate with customers to drive improved clinical outcomes
- Providing support for health-related site events, including open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
- Collaborating with partners to support the health and wellness strategy for your aligned client
To excel in this role, you will need:
- An active and unrestricted RN license in the respective state, with the ability to maintain active licensure
- Strong clinical skills with at least 3 years of experience in the health and wellness field
- At least 1 year of health coaching/health education experience
- Current ACLS/BLS/CPR/AED certification
- High energy level, with dynamic presentation skills
- Positive role model in demonstrating healthy behaviors
- Passion for health improvement
- Ability to work independently
- Customer-centric focus
- Ability to proactively collaborate professionally with the client and other matrix partners
- Understanding and owning a variety of clinical targets and outcome measurements
- Developing action plans that drive clinical value for customers and clients
- Proven administrative abilities, with strong computer and software application skills
Preferred qualifications include:
- Chronic disease management experience
- Motivational interview training/experience
- Smoking cessation and diabetes experience
- Oncology experience
- Case management experience
- Ambulatory transition to care experience
This role will be based in the office in Dallas, TX. If you will be working at home occasionally or permanently, you must have an internet connection obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.