Description
Figma is growing our team of creatives and builders on a mission to make design accessible to all.
Figma’s platform helps teams bring ideas to life,whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
The Solutions Consulting team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform.
As a Manager, Solutions Consulting, you will lead our Japan Solution Consulting team and collaborate closely with Sales, Product, Customer Experience, Partners, and Support teams to drive consultative strategies that unlock customer value and accelerate growth.
Responsibilities:
- Lead, hire, and motivate a diverse team of Solutions Consultants
- Participate in customer and prospect meetings alongside your team
- Assist in continual training and development, including mentorship, hiring, and career growth
- Work cross-functionally to help define and execute our technical pre- and post-sales strategy
- Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
Requirements:
- 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
- 8+ years of relevant customer-facing or practitioner technical experience in similar roles
- Proven ability to design and implement strategic programs that drive impact across teams
- Excellent verbal and written communication skills with practitioner and executive audiences
- Demonstrated success collaborating with cross-functional partners
Nice to Have:
- Experience with developer personas and dev tools, with knowledge of light scripting, querying, or prototyping
- Practical experience using or working with Figma
- Experience leading teams across multiple time zones
At Figma, we celebrate and support our differences and are an equal opportunity workplace.