Description
We are looking for a Production Support/SRE Analyst to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor.
The role involves supporting IT solutions for various business lines globally, including FX, Money Market, STIR, and Options, as well as offering technical expertise and support for the systems used.
Responsibilities:
- Support IT solutions for various business lines globally
- Offer technical expertise and support for the systems used
- Manage and resolve incidents and outages
- Manage requests for changes, system releases, and capacity planning
- Disaster recovery, planning, and execution
As part of the Alumni program, you will receive in-depth, interactive training in small classes with graduates like you, a generous graduate salary, pay rises every 12 months, a flexible benefits package, ongoing training and support, and valuable industry experience.
Requirements:
- Bachelor's degree in computer science or a related STEM subject
- A GPA of 2.75 or higher
- Solid experience in IT, including minimum 2 years of experience in the financial industry
- Previous experience of working in a front office trading IT environment
- Previous experience in a front office support role engaging directly with Sales and Trading desks
- Good product understanding of FX Spot and Forwards, NDF's, FX options, and simple MM products
- Experience in Solaris Unix / Linux / Windows environments, basic scripting, Sybase SQL
- Exposure to e-commerce trading systems
- The right to work in Canada without needing visa sponsorship
- French proficiency is not required for this role, but proficiency in another language may be beneficial
What you'll learn at the mthree Academy:
- How to discuss production support activity at a high level, including ITIL, monitoring, DevOps, SRE, and disaster recovery
- How to discuss common financial topics
- How to write a basic computer program in Python
- How to use MySQL to perform CRUD operations on a relational database