Senior Consultant Specialist

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: CTO

Principal responsibilities

• Technical Leadership & Delivery: Lead the end-to-end technical delivery of the Hong Kong customer system transformation to CDMS. Analyse existing customer system flows across online and batch processes to identify common capabilities, market-specific journeys, and opportunities for simplification. Design, implement, and support technical solutions for customer data management in the Hong Kong market. Ensure technology solutions align with business priorities, customer outcomes, and broader transformation goals. Drive both Run-the-Bank and Change-the-Bank requirements in line with strategic objectives. Provide technical leadership across development, testing, migration, and production implementation activities. Troubleshoot complex technical issues and guide teams toward practical, scalable solutions.

• Data Management & Governance: Support the implementation of data governance standards, controls, and best practices. Ensure high standards of data quality, integrity, security, and consistency across customer data platforms. Translate business data requirements into effective technical solutions.

• Stakeholder Management & Collaboration: Partner with business, operations, architecture, and engineering teams to deliver integrated solutions. Communicate complex technical and data concepts clearly to a wide range of stakeholders. Work effectively across global and distributed teams, influencing decisions and driving alignment.

• Delivery Excellence: Apply Agile delivery practices, including Scrum and SAFe, to manage priorities and execution. Leverage automation and AI-enabled tools to improve productivity across coding, testing, and migration. Manage multiple workstreams effectively while maintaining delivery quality and timelines.

Knowledge & Experience / Qualifications

• Technical Expertise: Strong hands-on experience leading software development and technical delivery in large-scale banking environments. Deep understanding of customer systems in Hong Kong is preferred. Solid experience with legacy/mainframe technologies, including MVS/z/Series/CICS/JCL/DB2/PROC. Knowledge of modern integration technologies, including APIs/Spring Boot/NoSQL databases such as MongoDB. Experience with AI tools and automation for software engineering, testing, and migration activities.

• Functional & Domain Knowledge: Strong understanding of customer data domains, customer lifecycle processes, and front-line customer-facing platforms. Experience delivering large-scale, complex transformation programmes in banking or financial services. Good understanding of the regulatory environment in financial services, particularly data-related controls and compliance considerations. Knowledge of enterprise operating models, governance, and change delivery within large organisations.

• Leadership & Soft Skills: Proven leadership experience in driving teams through large-scale technology and cultural change. Strong stakeholder management and influencing skills across business and technology functions. Excellent communication skills, with the ability to present clearly and confidently to both technical and non-technical audiences. Strong analytical, problem-solving, organisational, and time management skills. Ability to manage competing priorities and deliver effectively in a fast-paced environment.

What additional skills will be good to have?

• Leadership, management, collaboration with experience of leading and directing cultural change within a large organization. Strong relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels. Experience working in a global or distributed team environment.