Sales Assistant (Seasonal)

As a Sales Assistant at Lush, you will be the face of the store, welcoming customers and providing a fun, engaging shopping experience.

You will use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.

Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.

Key responsibilities include:

• Greeting customers warmly and creating a welcoming store environment
• Engaging and approaching customers to understand their needs, provide personalised recommendations, and demoing products on the skin
• Delivering exceptional customer service by using in-depth product knowledge and offering tailored samples
• Maintaining a clean, tidy, and visually appealing shop floor
• Supporting the store's sales targets by promoting products creatively and working as part of a team to exceed goals
• Participating in training and development to enhance product knowledge and customer service skills
• Collaborating with the team to foster an inclusive, respectful working environment
• Hosting in-store events to create memorable experiences
• Celebrating Lush's ethics and showcasing the company's unique values
• Delivering in-store services, such as hand and arm massages

The ideal candidate will have:

• A passion for delivering exceptional customer service
• The ability to work effectively as part of a team
• Great communication skills
• A willingness to get hands-on with product demonstrations
• Adaptability in a fast-paced retail environment

Benefits include:

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Pension scheme
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 10% employee ownership
• Access to employee-led Community Networks